# Pegasus Digital Solutions — Services Agreement

**DRAFT 1.0 · Prepared 16 October 2026 · NOT APPROVED FOR SIGNATURE**

Complete every [FIELD], remove drafting notes and reconcile the Arabic/English versions. Obtain owner and Egyptian legal review, including mandatory rules in the client's country. This template creates no agreement by being downloaded, viewed or submitted with a website enquiry.

## 1. Parties and authority

Provider: [FULL REGISTERED LEGAL ENTITY NAME], trading as Pegasus Digital Solutions, registered in Egypt, registration details [DETAILS], registered address [ADDRESS], authorized representative [NAME / CAPACITY]. Contact: pegasus.team365@gmail.com; formal notice details [ADDRESS / METHOD].

Client: [FULL LEGAL NAME], registration or identification as appropriate [DETAILS], address and country [ADDRESS / COUNTRY], authorized representative [NAME / CAPACITY], notice contact [DETAILS]. Collect identity information only where necessary and through a secure process.

Agreement date [DATE]; project/quotation reference [REFERENCE]; effective date and prerequisites [DECISION]. Both representatives confirm their authority when approving the completed agreement.

## 2. Contract documents and services

The approved statement of work (SOW), accepted quotation and approved change orders define the services. Select: websites/e-commerce; branding/creative design; social media/content creation; digital marketing; media buying; business development/strategy. Unselected services are excluded.

Document order if inconsistent: [AGREED ORDER]. The website is informational and is not incorporated as a promise of deliverables. An enquiry reference is not a contract or payment authorization. Start conditions and written acceptance/signing method: [DECISION].

## 3. Delivery, dependencies and client cooperation

Provider performs the agreed scope with reasonable professional care. Client supplies lawful, accurate content, necessary permissions, timely feedback and an authorized decision-maker. Access is shared through [SECURE METHOD], with least privilege; never send passwords through the enquiry form.

Milestones, dependencies, review dates, delay notification, and the effect of client or third-party delays: [SOW DETAILS]. A changed dependency requires written reassessment rather than an automatic promise to meet the original date. Subcontracting permissions, responsibilities and confidentiality safeguards: [DECISION].

## 4. Reviews, acceptance and change control

For each deliverable, specify acceptance criteria, included revision rounds, feedback channel and review period [SOW DETAILS]. Defects against the agreed scope are distinguished from new requirements. Acceptance must be recorded through [METHOD]. No automatic deemed acceptance is imposed by this draft.

Additional work requires a written change order describing deliverables, fee and schedule effects, approved by both parties before execution. Change authority: [NAMES / CAPACITIES].

## 5. Fees, taxes and third-party costs

Currency, total fees, tax treatment, invoicing, payment stages, due dates, payment method and any deposit: [AGREED SCHEDULE]. No amount or percentage is set by this template. Review applicable Egyptian and cross-border tax/invoicing requirements; do not assume VAT status or registration numbers.

Advertising spend, domains, hosting, subscriptions, stock assets and platform charges: [INCLUDED / EXCLUDED / CLIENT APPROVAL LIMIT]. For media buying, identify the account owner, who pays the platform, budget cap and written authority to spend. Agency fees and advertising spend must be distinguished. Overdue notice, cure period and any lawful charges: [DECISION]; none apply automatically under this draft.

## 6. Confidentiality and personal data

Each party protects nonpublic information received for the project, restricts access to necessary authorized persons and uses it only for the agreed purpose. Public information, information already lawfully known or independently developed, and legally compelled disclosures are addressed as applicable. Duration, return/deletion and legal-record exceptions: [DECISION].

Identify personal-data categories, purposes, roles, instructions, providers, locations, security, incident contacts, retention and rights support [DATA SCHEDULE]. Where required, approve a separate data-processing agreement before sharing customer datasets or granting system access. This general template is not a complete data-processing agreement and does not itself authorize international transfers. Do not include client datasets in the signed public-facing template or repository.

## 7. Intellectual property and licences

Client retains rights in its supplied materials and confirms authority to provide them. Provider retains pre-existing methods, tools and reusable materials, subject to the final agreed licence. Third-party items remain governed by their licences.

For each deliverable, decide ownership or licence, scope/territory/duration, transfer or licence trigger, source/editable files included, and rights to embedded pre-existing work [IP SCHEDULE]. Do not presume full assignment, payment-triggered transfer or source-file handover without completing this schedule. Address third-party font, stock, software and platform restrictions before use.

Portfolio publication and use of the client's name/logo require [SEPARATE WRITTEN PERMISSION / OTHER EXPRESS DECISION]; no permission is assumed by an enquiry or by this unfinished draft.

## 8. Platforms, advertising and outcomes

Third-party platforms control their availability, rules, approvals and account restrictions. Provider must explain relevant dependencies and obtain agreed approvals; it cannot guarantee platform approval, rankings, sales, revenue or particular campaign outcomes. Content and claims require agreed client approval before publication. Account ownership, administrator access, reporting and campaign shutdown/handover: [SOW DETAILS].

## 9. Support, warranties and remedies

Included post-delivery support, response arrangements, defect correction, exclusions, maintenance and any additional warranty: [DECISION]. Do not treat delivery as an unlimited maintenance commitment. Specify proportionate remedies for nonconforming agreed work and how an issue is raised [DECISION], preserving non-excludable legal rights.

## 10. Suspension, cancellation and refund assessment

Grounds for either party to suspend or terminate, written notice, opportunity to remedy, treatment of completed work, committed approved external costs, unused advance payments, refund calculation and payment timing: [AGREED TERMS]. No blanket non-refundable deposit or fixed cancellation penalty is imposed by this draft.

On termination, agree the status of usable deliverables, access revocation, account/data handover, outstanding lawful payments and return/deletion of confidential information [EXIT PLAN]. Mandatory consumer cancellation or refund protections remain applicable where required.

## 11. Responsibility and events beyond control

Any limitation of liability must be expressly negotiated and legally reviewed, including cap calculation, exclusions, exceptions, causation and remedies [DECISION]. This template sets no numerical cap and no blanket exclusion. Nothing excludes liability or rights that cannot lawfully be excluded.

For events beyond reasonable control, agree notice, mitigation, revised milestones and prolonged-event termination rights [DECISION]. Do not presume that every delay is excused.

## 12. Law, disputes, language and notices

Provider's business jurisdiction is Egypt. Governing law [REVIEWED DECISION], initial discussion/escalation [PROCESS], competent forum or dispute mechanism [REVIEWED DECISION]. Assess enforceability and mandatory protections for cross-border clients; no court or arbitration institution is preselected.

Notice methods and receipt rules [DECISION]; controlling language if versions differ [AGREED DECISION / NO PRIORITY]. Do not assume Arabic or English prevails automatically. Changes require the agreed written approval process. Execution/counterpart method [DECISION].

## 13. Final review and signatures

Attach completed SOW, quotation, IP/data schedules and approved changes. Confirm no unresolved fields remain, both language versions match and each party has a final copy. This draft alone is not approval to start work.

Provider representative: [NAME / CAPACITY / SIGNATURE / DATE]

Client representative: [NAME / CAPACITY / SIGNATURE / DATE]